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Task #3180

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PREFECT EIDOS - 3 Units

Task #3180: PREFECT EIDOS - 3 Units

Added by Sunder Venugopal about 2 months ago. Updated 23 days ago.

Status:
Testing started
Priority:
Normal
Assignee:
Dhanasekar T
Start date:
06/01/2026
Due date:
% Done:

50%

Estimated time:
Spent time:
2:18 h

Description

Nishant Kumar
Service Engineer
Prefect Hydraulics Pvt. Ltd.
(9035154288 / 8005683640)
No. 108/E-1, 6th Main Road, 3rd Phase,
Peenya Industrial Area,
Bengaluru-560058

On Tuesday, January 6, 2026 at 05:36:42 PM GMT+5:30, nishant . <> wrote:

Dear sir,
As per our telephonic conversation, here is the list of issues in 3 nos. OCCK:

1. PH PCCK-006: Display getting blurred and starts fluctuating after 5-10 minutes of use.

2. PH PCCK-013: Display is damaged. Printer is damaged.

3. PH PCCK-019: Battery not getting charged.

Please confirm when can we send all these 3 OCCK to your location for repairing.

DT Updated by Dhanasekar T about 2 months ago Actions
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 #1

  • Status changed from Analysis Started to Testing started
  • Assignee changed from Dhanasekar T to Dhilip Kumar R

DT Updated by Dhanasekar T about 2 months ago Actions
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 #2

  • Assignee changed from Dhilip Kumar R to Dhanasekar T
  • % Done changed from 0 to 10

@Dhilip Kumar R @Jagatheswaran J please check and update

DT Updated by Dhanasekar T 23 days ago Actions
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 #3

  • % Done changed from 10 to 50

OCCK 1 unit testing completed

Remaining 2 units display has problem.

So we ordered display to tecnomic components pte ltd.

Waiting for display

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