Project

General

Profile

Actions

Bug #3351

open

USB Configuration Tool –Not working

Bug #3351: USB Configuration Tool –Not working

Added by Jagatheswaran J 2 months ago. Updated about 1 month ago.

Status:
In Progress
Priority:
Normal
Target version:
-
Start date:
04/03/2026
Due date:
18/03/2026 (47 days late)
% Done:

90%

Estimated time:
Severity:
Major

Description

The error message “Input string format not in the correct format” is occurring.


Files

image (4).png (37.5 KB) image (4).png Jagatheswaran J, 16/03/2026 04:58 AM
image (4).png

Updated by Jagatheswaran J about 2 months ago Actions #1

  • Status changed from New to In Progress

Updated by Jagatheswaran J about 2 months ago Actions #2

  • Severity changed from Minor to Major

An error message appears " restart process"; after clicking “Yes,” the device restarts.

Updated by Jagatheswaran J about 2 months ago Actions #3

image (4).png

The USB Device Configuration Software, when the protocol is changed from RTU to TCP in the Modbus Config section and the Update button is clicked, the system displays a "No response received from the device" error message, and the configuration change is not applied.

Updated by Sunder Venugopal about 2 months ago Actions #4

  • Due date set to 18/03/2026

Updated by Sunder Venugopal about 2 months ago Actions #5

  • % Done changed from 0 to 20

Updated by Greeshma Rayani about 1 month ago Actions #6

  • % Done changed from 20 to 40
  1. No response popup in the USB tool occurs when the ack is not sent or even if ack didn't reach to the tool as per the time intervals maintained in the tool so some time time period has been increased in the USB tool application. Even if that message is popping up the packet will be updated.

  2. I'm handing over this for testing to chetan.

Updated by Greeshma Rayani about 1 month ago Actions #7

  • Assignee changed from Greeshma Rayani to Jagatheswaran J

After few changes in the usb tool a new version is relesed and given for testing below is the onedrive link of new tool

https://elpisit-my.sharepoint.com/:u:/g/personal/satish_sl_elpisitsolutions_com/IQA8JGyhi4hISb1nxp67DtPjAVQkrT01-J6n0UzQMk6euEk?e=icFoqf

Updated by Jagatheswaran J about 1 month ago Actions #8

  • % Done changed from 40 to 90

Tested in the CORE; it is working as expected. Validation is required in the latest Chola version.

Actions

Also available in: PDF Atom